The deal, in plain language.

The service

Tovin.io ingests billing data from cloud accounts you connect with read-only credentials and presents it as project-level ledgers, budgets, forecasts, alerts, and insights. You are responsible for scoping the credentials you connect (our docs show the minimum-permission policies) and for the accuracy of the access you grant. We never modify resources in your cloud accounts.

Your account

Sign-in is by single-use email link. You are responsible for the security of the email inbox you register. Organization owners control membership and can remove members or delete the organization at any time.

Plans, billing, and cancellation

• The Free plan is permanent, not a trial, within its published limits.
• Paid plans are billed by Stripe, monthly or annually, at the prices published on the pricing page.
• Tracked-spend limits are plan guidelines, not metered billing — exceeding a limit prompts an upgrade conversation, never a surprise overage invoice.
• You can cancel from the billing page in one click; paid features remain active until the end of the billing period. If something went wrong, email hello@tovin.io within 14 days of a charge and we will make it right.
• We may change prices with at least 30 days' notice; changes apply from your next billing cycle.

Acceptable use

• Don't attempt to access other customers' data, probe or overload the service, or use it to break the law.
• Respect the published rate limits and resource caps; they exist to keep the service fast for everyone.
• Connect only cloud accounts you are authorized to monitor.

Your data

Your billing data and anything derived from it belongs to you. We use it only to provide the service, as described in the Privacy Policy. Aggregated, anonymized statistics may be published only from organizations that explicitly opt in. When you delete a connection, project, or organization, the corresponding data is deleted as described in the Privacy Policy.

Accuracy disclaimer

Cost figures are derived from the data your cloud providers expose, which is sometimes delayed, restated, or incomplete upstream. Tovin.io is a monitoring tool, not an accounting system of record or financial advice — reconcile against provider invoices before making financial decisions, and read our reconciliation guides for how.

Service level and changes

We work to keep the service available and fast, but it is provided “as is” without a formal SLA on self-serve plans. We may add, change, or retire features; material removals are announced in the changelog ahead of time.

Liability

To the maximum extent permitted by law, our total liability for any claim arising out of the service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential damages, or for decisions made on the basis of cost data that was inaccurate upstream.

Termination

You can stop using the service and delete your organization at any time. We may suspend or terminate accounts that violate these terms, with notice where practicable. On termination, data deletion follows the Privacy Policy.

Changes and contact

If these terms change materially, we will note it in the changelog and update the date above at least 14 days before the change applies. Questions: hello@tovin.io.